Requires Adobe Acrobat. Download Adobe Acrobat for FREE.

Please click on the links below to download copies of our latest articles covering topical industry and sector issues.

2015 Articles


Product Review: Cigna Over 50s Life Plan

Whole of Life: In danger of falling behind the times?


Life through a new lens: enhanced protection for the over 50s

Better travel insurance for every traveller, whatever their age or state of health

2014 Articles


Breathing new life into a stagnant and under-served insurance market

Serving the travel insurance needs of different consumer segments


General insurance add-on review: our approach to product design

Consumer pessimism over the NHS highlights major opportunities for partners

2013 Articles


Rising to the insurance add-on challenges through innovation

Meeting the needs of an ageing population

Engineering a better service proposition for all travel insurance customers

Responding to the growing appetite for low-cost health insurance products and services

How the Jackson Review is encouraging innovation in the legal protection market

Challenging economic times require new ways of thinking to deliver customers the protection they need

Unlocking growth opportunities with "Big Data"


Meeting emerging customer needs to supplement NHS provision

Re-engineering insurance add-ons and packaged benefits to appeal to today's customers

Helping customers protect their lifestyles in these challenging times

Retaining customer loyalty in an uncertain travel market

2012 Articles


Making health insurance more accessible for the mass market

Spotlight on Packaged Bank Accounts and insurance add-ons

Travel Insurance update - the Equalities Act and latest trends

Rising to the opportunities in the short-term income protection market

2011 Articles


NHS reforms: unlocking opportunities in low-cost health insurance

Cutbacks bring into sharp focus the need for income protection

Delivering savings on legal and compliance spend for your SME customers

Travel Insurance: protecting your customers from the risk of holiday disruption

Legal Protection for your SME clients: do they understand the risks?


A new income protection market rises from the ashes of PPI

Packaged benefits under the microscope

Recessionary conditions hit household spending on holidays