Who we partner with

Cigna has over 30 years’ experience in partnering with many leading UK blue-chip organisations and brands across multiple industry sectors including banks and building societies, insurers, retailers, motoring organisations, affinity groups, travel providers, intermediaries and brokers.

One of the reasons why we’re trusted by our partners to serve their customers and protect their brands is because we’re as passionate about their customers as they are – putting customers first is fundamental to what we do.

We command a very high level of partner retention – as evidenced by the fact that the average length of relationship within our largest ten partners is over seven years. The strength of our partner relationships is further supported by a Net Promoter Score (NPS) of +50 in our 2014 Partner Satisfaction Survey.

"Cigna are very easy to deal with. Amongst the insurers I deal with they are the most proactive in approaching me and offering assistance"

Partner Satisfaction Survey, 2014

We pride ourselves on our service orientated culture across all parts of our business and deliver the very highest quality support and partner management through a highly experienced team, which includes:

  • Dedicated account management support
  • Scheme performance management information
  • Easy access to our hands-on senior management team