Modern Slavery Act 2015
Statement of behalf of Cigna in the UK for the financial year 2017/2018
As a major global provider of insurance and other solutions to improve the health, well-being and sense of security of our customers, Cigna is committed to acting as a responsible corporate citizen and supporting fundamental human rights. It recognises its part in combating all forms of forced labour, slavery and human trafficking. All Cigna companies throughout the world are bound by Cigna’s Human Rights Statement, a copy of which can be found here: https://www.cigna.com/about-us/corporate-responsibility/human-rights-statement?WT.z_nav=about-us%2Fcorporate-responsibility%2Fethics-and-governance%3BHuman%20Rights%20Statement%3BLearn%20more
Cigna in the UK conducts its business through a number of different companies, namely Cigna Insurance Services (Europe) Limited, Cigna Life Insurance Company of Europe SA/NV UK branch, Cigna Europe Insurance Company SA/NV UK branch, Cigna European Services (UK) Limited and Cigna Global Wellbeing Solutions Limited. This statement is made on behalf of all those companies.
3. Our Employment Practices
Cigna is committed to treating all its employees with respect and protecting their human rights, dignity and security in the workplace. We operate a suite of policies and safeguards to ensure employees are treated fairly and have the opportunity to raise any grievances or concerns, and have them investigated impartially. When we recruit, we work only with reputable agencies and conduct rigorous pre-employment checks. We operate a compensation and benefits processes which ensure the salaries we pay are reviewed annually, benchmarked against the wider market and represent fair remuneration for the effort and commitment shown by our teams on a daily basis.
Cigna operates non-retaliation policies which ensure that staff can raise concerns about ethical or other matters in good faith without fear of suffering adverse consequences.
The benefits and rights available to Cigna staff are set out in a detailed and easily accessible Staff Handbook, and our Human Resources Department is available to advise all employees and address any concerns that they may have concerning their employment.
4. Our Supply Chain
Where we operate as a purchaser of goods or services we expect a high level of ethical conduct from our suppliers. We operate a Supplier Code of Ethics which, among other matters, requires respect for human rights and prohibits the use of forced labour by our suppliers. We are taking steps to ensure that all our suppliers are contractually required to abide by this Supplier Code of Ethics.
Cigna operates a rigorous External Entity Management process, which involves risk-assessing our proposed suppliers, conducting proportionate due diligence in relation to them, ensuring that contracts which comprise all the terms Cigna requires are entered into by them, and conducting appropriate monitoring and audit during the ongoing relationship with the supplier. We are actively considering how our risk assessment process can be improved in relation to forced labour risk.
5. Our Ethics Helpline
Cigna prescribes a Code of Ethics which applies to all of its companies and staff around the world. Cigna staff have a variety of methods by which they can escalate concerns about breaches of the Code, or any other matters, including through their line management and local compliance officers. Cigna also operates and promotes its Ethics Helpline, which is a channel for staff to raise any concerns they have about Code breaches or other ethical issues anonymously. All reports to the Ethics Helpline are investigated independently and confidentially by our Corporate Audit Department.
This statement is made in compliance with section 54(1) of the Modern Slavery Act 2015.
Miles Stephens, Cigna Europe CFO